Our commitment to your privacy
The Department of Interstellar Planning respects your privacy and is committed to handling your personal information in accordance with the Commonwealth's privacy principles. This policy explains what information we collect, how we use it, and how you can access or correct it.
Collection notice
When you contact us, make a submission, apply for a program or use a form on this website, we may collect personal information such as your name, contact details and the content of your enquiry. We only collect information that's necessary for the purpose you've provided it for.
We collect this information directly from you wherever practical. If you choose not to provide requested information, we may not be able to process your enquiry, submission or application.
How we use your information
We use personal information to:
- Respond to enquiries and correspondence
- Process applications, submissions and consultation feedback
- Administer programs and grants
- Meet our legal and reporting obligations
We don't use your information for any other purpose without your consent, unless required or authorised by law.
Disclosure of your information
We don't sell or disclose your personal information to third parties for marketing purposes. We may share information with other Commonwealth agencies or contracted service providers where necessary to deliver a service you've requested, or where required by law.
Storage and security
Personal information is stored securely and access is limited to staff who need it to perform their duties. We retain information only for as long as necessary for the purpose it was collected, or as required by law.
Accessing and correcting your information
You can ask us for access to the personal information we hold about you, or ask us to correct it if it's inaccurate or out of date. Contact us to make a request.
Contact us about your information
Questions or concerns
If you have a concern about how your personal information has been handled, you can contact the department directly. If you're not satisfied with our response, you can raise the matter with the Commonwealth Privacy Commissioner.
Email privacy@interstellar.gov.au or call +61 (0)2 6100 0000.